London, United Kingdom | August 7, 2025
Behavox Scales Managed Services to Help Firms Streamline Surveillance Operations
Behavox, the AI company that transforms data into insights that safeguard and enhance businesses, today announced an expansion of its Managed Services offering to support firms seeking to optimize surveillance operations while reducing operational costs.
The enhanced offering addresses a growing need among compliance teams for scalable, expert-driven support that can quickly adapt to resource constraints and evolving regulatory demands. By providing operational coverage for Alert Reviewers, Platform Administrators, Data Administrators, and Power Users, Behavox enables clients to streamline platform performance and maintain continuity without expanding headcount, enabling internal teams to focus on high-value activities such as strategy, oversight, and detailed investigations.
Behavox Managed Services addresses a key limitation in the market: the availability of trusted, domain-certified experts who can be rapidly deployed to manage platform operations. Unlike traditional outsourcing models, Behavox delivers persona-based services that ensure quality, continuity, and regulatory alignment across complex environments.
“This is about giving customers flexibility,” said Michael Talbert, Head of Professional Services at Behavox. “Some clients have the resources to manage everything in-house, but many prefer to rely on trusted experts who can step in quickly, manage core processes, and ensure everything runs smoothly behind the scenes. Our Managed Services team helps them do exactly that.”
Key Benefits of Behavox Managed Services include:
- Deep Expertise: Trained, experienced consultants ready to operate across complex environments from day one.
- Operational Efficiency: Faster onboarding and execution due to reduced need for recruitment, onboarding, and full-time staffing.
- Compliance Assurance: Services aligned with regulatory requirements and internal governance standards.
- Lower Operational Overhead: Designed to complement in-house teams or fully outsource key functions. Avoid the long-term costs and risks of hiring full-time resources for highly specialized roles. Predictable and scalable engagement based on fixed annual fees.
- Consistency and Continuity: Managed Services ensures continuity even when internal resources change or shift priorities.
- Flexible Deployment Models: Services are platform-agnostic and can be delivered on-shore, near-shore, or remotely, tailored to client requirements.
- Persona-specific support: Offered for Platform Admin, Data Admin, and Power User roles
Behavox Managed Services provides on-shore, near shore or remote, persona-based services or support for key operational roles with structured, trackable task management through JIRA. Each engagement is structured to deliver whatever persona based services the customer needs, with optional extensions available. Behavox specialists work closely with client teams to provide consistent, high-quality services and support.
“Our goal is to make it easier for customers to run their Behavox environment effectively – whether that means serving as an extension of their team or managing specific tasks entirely,” said Francois Suanez, Head of SME at Behavox. “With Managed Services, they gain confidence that their platform is in expert hands, while retaining control over key decisions and oversight.”
Trusted by Tier 1 institutions worldwide, Behavox Managed Services is available globally and can be deployed as a standalone engagement or in conjunction with other Behavox offerings, including implementation, alert review, and advisory services. The service is platform-agnostic and clients receive support, tailored to their usage and organizational structure.
“We’ve been working directly with one of Behavox’s consultants and he has been incredibly accommodating and helpful. The knowledge-sharing and support have been exceptional – it’s clear we’re working with experts who truly understand our needs,” said a Senior Compliance Executive at a Tier 1 Bank.
With its enhanced Managed Services, Behavox reaffirms its commitment to helping firms operate more efficiently and compliantly in an increasingly complex regulatory environment. By delivering expert support and operational agility, Behavox enables customers to stay focused on strategic priorities while ensuring their surveillance programs are always running at peak performance. To learn more or request a service overview, contact Behavox today.
About Behavox
Behavox is an AI company that transforms structured and unstructured corporate data into insights that safeguard and enhance businesses.
Our proprietary technology and industry-specific LLM enables users to ask and answer questions without becoming domain experts, technologists, or data scientists.
Our global client base includes banks, hedge funds, commodities firms, private equity firms, crypto firms and other non-financial companies. Equipping them with quality, cost-efficient insights, our solutions empower them to:
- Detect and address compliance risks
- Streamline and secure data archiving
- Predict and prevent regulatory breaches
- Turn big data into revenue
Founded in 2014, Behavox is headquartered in London, with offices worldwide, including in New York City, Montreal, Seattle, Singapore, and Tokyo.
